PRM-45 projector family End-of-Sale Announcement

Following a global change in certification requirements for many electronics products, our manufacturing partner is ceasing production of and withdrawing from supply to Promethean the PRM-45A and PRM45-V1 models of Digital Short Throw (DST) projectors in December 2020.

Promethean has therefore initiated the End-of-Life process for all models of the PRM-45 with immediate effect.

Promethean has also initiated the End-of-Life process for all mount and adjustable stand upgrade kits related to the PRM-45 family.

On October 31, 2020, Promethean announces the end-of-sale and end-of-life dates for the PRM-45 (pictured above) and associated upgrade kits in all remaining markets where the product line is currently sold.

Per our End-of-Life Policy, the last day to order the listed products will be January 31, 2021 (subject to stock availability).

Customers will continue to receive support from Promethean as shown in the Support Lifecycle table in the End-of-Life Policy.

Table 1 below describes the end-of-life milestones, definitions, and dates for the PRM45 family and associated upgrade kits. Table 2 lists the product codes affected by this announcement.

Table 1. End-of-Sale and End-of-Support Milestones and Dates for PRM-45

Milestone Definition Date
End-of-Sale Announcement Date The date channel partners are notified of the End-of-Sale and End-of-Life of a product or service. October 31, 2020
End-of-Sale Date The last date Promethean accepted orders for the product or service. January 31, 2021*
End-of-Support Date The last date Promethean will provide any type of support, product replacements, software updates or warranty related services for the product, part, component or service. January 31, 2027

*subject to stock availability

Table 2. Product Codes Affected

End-of-Sale Product Code Product Description
ABMTSUPG-DST ActivBoard Mount with DLP short throw projector. For use with both current and previous versions of 64″, 78″, 87″, 88″, 95″ ActivBoard & ActivWall 88.
ABASUPG-DST ActivBoard Adjustable Stand with DLP short throw projector for use with all sizes of 300 and 500 ranges and all variants of ActivBoard Touch 88″ only.
AB+2V1UPG-DST DLP short throw projector and upgrade kit. Compatible with 64″ and 78″ ActivBoards on V1 systems.
AB+2V2-64A-UPG-DST DLP short throw projector and upgrade kit. Compatible with 64″ ActivBoards on Adjustable V2 systems.
AB+2V2-78A-UPG-DST DLP short throw projector and upgrade kit. Compatible with 78″ ActivBoards on Adjustable V2 systems.
AB+2V2-FIX-UPG-DST DLP short throw projector and upgrade kit. Compatible with 64″ and 78″ ActivBoards on Fixed V2 systems
AB+2V3UPG-DST DLP short throw projector and upgrade kit. Compatible with 64″, 78″, 87″ and 95″ ActivBoards on V3 systems

Product Replacement Options

There is no direct replacement for the PRM-45.

Promethean will continue to offer a projector option to its markets in the form of the UST-P2 projector with associated stand and mount upgrade kits.

Support Details

Promethean will continue to offer support subject to Promethean’s Terms & Conditions for support and the guidelines outlined per the End-of-Life policy. Per the End-of-Life policy, any software updates on the device including bug fixes will be subject to technical feasibility and resource availability.

A knowledge base of relevant product-specific videos, articles, manuals and software downloads are available to customers on the Promethean Support site: https://support.prometheanworld.com

E-mail support is available in all territories in which the products are available, with the following subset of applicable languages supported: English, French, Spanish, Italian, German, and Chinese.

Telephone Technical support is available as stated on the Promethean Support site.

Availability of Spares

Spares listed below will continue to be available until the End-of-Support period subject to stock availability or until further notice:

Spare Product Code Product Description
DLP-REMOTE Remote control for DLP Projectors
PRM-45-FILTERKIT Filter and filter frame for PRM-45 Projector
PRM-45-LAMP Replacement lamp for PRM-45 and PRM-45A Projectors
ST-PROJECTOR-PLATE Short Throw Projector plate

More Information

For more information about the Promethean End-of-Life Policy, go to: https://support.prometheanworld.com/end-of-life-policy

For more information about the Promethean Product Warranties, go to: https://support.prometheanworld.com/warranty-activcare