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Our Support team is currently working from home during these unprecedented times.

We are continuing to offer our customers support via phone, email and chat, however we are facing certain challenges as we have limited access to Promethean hardware for troubleshooting purposes. Please be aware there may be increased waiting times and it may be difficult to provide an immediate solution to particular issues.

Thank you for your continued patience and understanding.

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Call our Support Team

Our Support team is currently working from home during these unprecedented times.

We are continuing to offer our customers support via phone, email and chat, however we are facing certain challenges as we have limited access to Promethean hardware for troubleshooting purposes. Please be aware there may be increased waiting times and it may be difficult to provide an immediate solution to particular issues.

Thank you for your continued patience and understanding.

Location	Phone Number	Hours
China	0755 29832802 +44 1254 926327	09:00 - 18:00 China Standard Time
France	01 87 40 67 48 +44 1254 926337	08:30 - 17:30 (Local)
Germany	0201 856 1359 +44 1254 926323	08:30 - 17:30 (Local)
Italy	023 057 8999 +44 1254 926319	08:30 - 17:30 (Local)
Netherlands (English language)	0207-971797 +44 1254 926329	08:30 - 17:30 (Local)
Spain	91 038 96 97 +44 1254 926330	08:30 - 17:30 (Local)
Other countries (English language)	+44 1254 926321	08:30 - 16:30 (GMT/BST)
Other APAC countries (English language)	+44 1254 926339	21:30 - 09:30 (GMT/BST)

Contact Support

Get in touch and let us know how we can help

Email

Community

Telephone

Email the Support Team

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Call our Support Team

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Hours

Privacy Statement