1655 - ActivConnect OPS-G set up with ActivPanel | Promethean Support

1655 – How do I set up my ActivConnect OPS-G with an ActivPanel?

Applicable to:

  • ActivConnect OPS G

    ActivConnect OPS G

  • ActivPanel


Installation and Setup

Please refer to the videos and Installation Guides available to install your ActivPanel.

Install the ActivConnect OPS-G in the OPS slot on the side of the ActivPanel.

If you want to connect the ActivConnect OPS-G to a wireless network, please follow the instructions in article 1538.

If prompted, update the ActivConnect OPS-G software. If you leave this screen, the software update will run in the background and the device will reboot itself when the update is complete.


Both the sender (student devices) and the receiver (ActivConnect OPS-G) need to be connected to the same subnet.

ActivCast is an application that allows Windows, Mac, iOS, Android and Chrome OS devices to mirror their screens on an ActivCast receiver. This is pre-installed on your ActivConnect OPS-G.

AirPlay is Apple’s protocol for mirroring devices. AirPlay exists natively on Mac and iOS devices, additionally, Windows, Android and Chrome OS devices can work as an AirPlay sender by using the free ActivCast app. ActivCast receivers can discover senders in four ways:

  • By name
  • By QR code (Note: use the QR reader in the ActivCast app)
  • By Connection ID
  • By IP address

Discovery by name is dependent on the Bonjour service. If this is blocked, names of available receivers will not populate.

Discovery by QR code, Connection ID and IP address are not dependent on the Bonjour service.
The Connection ID method requires access to Promethean’s cloud server, as the ID creates a database entry on the server.

Discovery by IP address is a direct connection.

Follow the instructions in article 1532 to mirror your particular device.

Network Considerations

Please consult article 1715 if your network uses a firewall.

Using the ActivConnect OPS-G User Interface

To familiarise yourself with the layout, menus and features you can tap the help icon or use article 1565.

If you still need technical support, please contact us.