1596 | Promethean Support

1596 – Can I upgrade the operating system on my ActivConnect G?

Applicable to:

  • ActivConnect G Series

    ActivConnect G

It is not recommended to upgrade the operating system on the ActivConnect G.

Promethean uses a modified version of the Android operating system that is optimised for use with large touch displays. These modifications ensure the best user experience of the hardware.

As new versions of Android are released, we carefully evaluate the benefits and features of the new operating system, and assess whether these would bring significant enhancements to the functionality of the device. Any update to the device will be communicated through the Support Portal.

If you still need technical support, please contact us.