1547 - What is the ActivDriver 'Utilities' tab used for? | Promethean Support

1547 – What is the ActivDriver ‘Utilities’ tab used for?

Applicable to:

  • ActivDriver


  • ActivPanel


  • ActivWall


  • Interactive Whiteboards

    Interactive Whiteboards

Note: The Utilities tab is available in ActivDriver v5.14.14 and above. You may be asked by the Promethean Customer Support Technician to view this tab during troubleshooting, although it is not needed for everyday use of your Promethean interactive display.

The VisualView and DataView utilities in this tab display the XY coordinates of individual pen and touch events when using ActivBoard, ActivPanel and ActivWall.

Selecting VisualView displays a blank canvas on which pen and touch inputs are identified by colour, and the ID and XY coordinates of each input are visible.
User-added image
Additional options, such as grid, shape field, colour field and vertical/horizontal bars may be useful to Promethean trained installers during installation and alignment of Promethean projectors.

Selecting DataView records and displays a table of XY coordinates for individual pen and touch events. In this utility, Private Mode allows you to use the pen or touch anywhere on the interactive display without leaving the window. Redirect Pen and Redirect Touch options allow you to interact normally with other open windows or programs.

When connected to Promethean hardware, the Diagnostics section can be used to provide useful troubleshooting information, if requested by Promethean Technical Customer Support.

If you still need technical support, please contact us.