1437 - How many ActiVote devices can be used? | Promethean Support

1437 – How many ActiVote devices can be used in a voting session in ActivPrimary, ActivStudio or ActivInspire?

Applicable to:

  • ActivInspire


  • ActiVote


  • ActivPrimary


  • ActivStudio


There are two versions of ActiVote devices: those which communicate via RF (with the 2nd Generation ActivBoard or via an RF ActivHub), and those which communicate via 2.4GHz (via the 2.4GHz ActivHub). Check the base of your ActiVote device to determine which version it is.

RF ActiVote handset

User-added image

This is a version 2 ActiVote and has the product code PRM-AV2-xx.

2.4GHz ActiVote handset

This is a version 3 ActiVote and has the product code PRM-AV3-xx.

The table below shows how many ActiVote handsets can be registered and used with Promethean software:

Software RF ActiVote handsets 2.4GHz ActiVote handsets
ActivInspire 64 500
ActivPrimary 3 64 500
ActivStudio 3 64 500

Since December 2011 we no longer provide support for ActivPrimary or ActivStudio.

If you still need technical support, please contact us.