1385 | Promethean Support

1385 – My ActivExpression handset has no power

Applicable to:

  • ActivExpression


  • ActivExpression2


The ActivExpression handsets contain 3 AA batteries.

Firstly, please ensure the battery tag has been removed from the device that will not power on.

If this has been done and there is still no power, remove the battery cover using the Torx screwriver provided, and replace the batteries.

If you still need technical support, please contact us.