1176 | Promethean Support

1176 – No sound playing from my ActivPanel speakers

Applicable to:

  • ActivPanel


The ActivPanel is not designed to be a standalone amplifier.

The audio inputs on the ActivPanel are linked to the respective video inputs, so sound will be played provided there is a video input.

Should you wish to connect an audio-only device, Promethean recommends using a speaker system, such as the ActivSoundBar. Alternatively, you can route the sound through your computer by connecting the device to the audio in port.

Apple users might consider using Apple TV to connect audio-only devices.

If you still need technical support, please contact us.