1103 - ActivTable restore to factory default | Promethean Support

1103 – How do I restore the ActivTable to factory default configuration?

Applicable to:

  • ActivTable


Restoring the ActivTable to factory default configuration should only be done as a last resort, and on the advice of Promethean Technical Customer Support. Before attempting to restore the ActivTable you should back up your data. Please consult article 1259 for instructions.

Once your data has been backed up, shut down the ActivTable and disconnect your USB memory stick before proceeding with the factory reset.

Connect a USB keyboard to the ActivTable connectivity panel and switch on the ActivTable, continually tapping the F4 key whilst the ActivTable starts up.

Use tab to highlight Windows Memory diagnostics from the menu, and then use the down arrow key to select System Recovery.

Select the language.

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A warning message will be displayed. After this point, you will not be able to retrieve any data from the ActivTable. Once you are sure the ActivTable has been backed up, select Proceed.

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At the next screen, select Restore to Factory Default configuration.

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The ActivTable will now begin to restore its factory default settings and the screen below will be displayed.

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Please be aware this process can take up to an hour.

Once complete, the ActivTable will follow the start up instructions in the ActivTable Quick Start Guide.

If you still need technical support, please contact us.