1102 - Which type of ActiVote do I have? | Promethean Support

1102 – Which type of ActiVote do I have?

Applicable to:

  • ActivHub

    ActivHub

  • ActiVote

    ActiVote

  • X2nd Generation ActivBoard

    2nd Generation ActivBoard

Different models of ActiVote require specific ActivHubs or ActivBoards. Check the model number on the bottom of the ActiVote device.

PRM-AV2-01 ActiVotes use 866MHz/915MHz frequencies and should be registered to a 2nd Generation ActivBoard or a PRM-AH1-01 ActivHub.

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PRM-AV3-01 ActiVotes use 2.4GHz frequency and should be registered to a PRM-AH2-01 ActivHub. Both carry the ActivAir symbol:

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PRM-AV3-02 ActiVotes use 2.4GHz frequency and should be registered to a PRM-AH2-01 ActivHub. This ActiVote device does not carry the ActivAir symbol but can be recognised by its front colour buttons.

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NB: PRM-AV3-01 ActiVotes that are diagnosed as faulty under Promethean’s warranty terms and conditions will be replaced with PRM-AV3-02 devices. The devices work in exactly the same way and the only difference is the front colour buttons.

If you still need technical support, please contact us.