1064 - Manually uninstall ActivDriver (Windows) | Promethean Support

1064 – How do I manually uninstall ActivDriver on Windows?

Applicable to:

  • ActivDriver

    ActivDriver

  • Windows

    Windows

If you are unable to uninstall ActivDriver, disconnect all Promethean devices from your computer and follow the instructions below.

Click the ActivManager icon and select Quit.
User-added image
Click Yes.
User-added image

Right click on your taskbar and select Start Task Manager.
User-added image

Select the Processes tab.

If any of the following processes are listed, select and click End Process for each one.

  • ActivControlsvc.exe
  • ActivMgr.exe
  • flashbridge-wrapper-crossplatform.exe

Close Task Manager.

Browse to C:\Program Files\Activ Software and delete the ActivDriver folder.
User-added image

Browse to C:\Windows\System32\drivers and delete the following files:

  • ACTIVhidmini.sys
  • activhidsermini.sys
  • activmouse.sys

User-added image
Restart the computer.

If you still need technical support, please contact us.