ActivPanel Mobile Stand APTMS-3 End-of-Sale Announcement
Following Promethean’s direction of continuous improvement, the current Promethean mobile stand for the ActivPanel (APTMS-3) is being withdrawn from sale and replaced with a successor model.
Promethean has therefore initiated the End-of-Life process for the APTMS-3 with immediate effect.
Today, 31 October 2020, Promethean announces the End-of-Sale and End-of-Life dates for the APTMS-3 (pictured with mounted ActivPanel) in all remaining markets where the product line is currently sold.
Per our End-of-Life policy, the last day to order the listed products will be 31 January 2021 (subject to stock availability).
Customers will continue to receive support from Promethean as shown in the Support Lifecycle table in the End-of-Life Policy.
Table 1 below describes the end-of-life milestones, definitions, and dates for the ASB40-2 and associated upgrade kits. Table 2 lists the product codes affected by this announcement.
Table 1. End-of-Life Milestones and Dates for APTMS-3
|End-of-Sale Announcement Date||The date channel partners are notified of the End-of-Sale and End-of-Life of a product or service.||31 October 2020|
|End-of-Sale Date||The last date Promethean will sell the product or service. Any orders placed with Promethean after this date will not be accepted.||31 January 2021*|
|End-of-Support Date||The last date Promethean will provide any type of support, product replacements, software updates or warranty related services for the product, part, component or service.||31 January 2025|
*subject to stock availability
Table 2. Product Codes Affected
|End-of-Sale Product Code||Product Description|
|APTMS-3||Promethean ActivPanel Mobile Stand for use with ActivPanel|
Product Replacement Options
The APTMS-3 is replaced by the AP-FSM Fixed-height Mobile Stand for ActivPanel.
Promethean will continue to offer support subject to Promethean’s Terms & Conditions for support and the guidelines outlined per the End-of-Life Policy.
A knowledge base of relevant product-specific videos, articles, manuals and software downloads are available to customers on the Promethean Support site: https://support.prometheanworld.com
E-mail support is available in all territories in which the products are available, with the following subset of applicable languages supported: English, French, Spanish, Italian, German, and Chinese.
Telephone Technical support is available as stated on the Promethean Support site.
For more information about the Promethean End-of-Life Policy, go to: https://support.prometheanworld.com/end-of-life-policy
For more information about the Promethean Product Warranties, go to: https://support.prometheanworld.com/warranty-activcare