Welcome to Promethean Support

Download ActivInspire

ActivInspire helps teachers bring lessons to life with rich, powerful activities that grab students’ attention, blending real-time assessment and real-world experience into the learning process.

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What’s New at Promethean Support

  • Our telephone numbers are changing. Please visit the Contact page for more details.

  • Are you up to date? The latest version of ActivDriver is 5.18.12. You do not need to uninstall any previous versions of ActivDriver before installing this update. This version includes support for ActivPanel Elements Series and Ubuntu 18.04.

  • ActivPanel Elements Series software update version 3.1.2 released 9 July 2019. Please visit the Community to read the release notes.

  • ActivInspire version 2.16 released 9 July 2019. This version includes an improved Dashboard, as well as two new features: Activities and Timer. Please visit the Community to read the release notes.

  • ActivConnect OPS-G software update released 22 May 2019, designed for use with ActivPanel Elements Series only. This version includes integration with ActivPanel Elements Series. To download the update, please refer to article 1753.

Promethean ActivCare

Comprehensive warranty cover for added peace-of-mind.

ActivCare Standard warranty accompanies all products shipped from Promethean.

ActivCare Plus offers a wide range of purchasable premium warranty extensions and enhancements.

  • Quicker hardware repairs and replacements.

  • Extended warranty coverage.

  • Free telephone* and email support (*selected countries).

  • Ability to purchase Advanced Replacement and On-Site Support.

Privacy Statement

We will use any information you submit (i) to track the progress of each inquiry; (ii) to deal with subsequent problems; (iii) for training and quality-assurance; (iv) for customer satisfaction surveys; and (v) to share with a local service provider to resolve a problem at your site.

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