home2019-06-13T11:16:49+00:00

Welcome to Promethean Support

What’s New at Promethean Support

  • Are you up to date? The latest version of ActivDriver is 5.18.12. You do not need to uninstall any previous versions of ActivDriver before installing this update. This version includes support for ActivPanel Elements Series and Ubuntu 18.04.

  • ClassFlow version 6.7 released globally 10 June 2019. To use the latest version of ClassFlow, simply sign in to your ClassFlow account as normal.

  • ActivInspire version 2.15 released 30 May 2019. Please visit the Community to read the release notes.

  • ActivConnect OPS-G software update 2.3.0.76 released 22 May 2019, designed for use with ActivPanel Elements Series only. This version includes integration with ActivPanel Elements Series. To download the update, please refer to article 1753.

Promethean ActivCare

Comprehensive warranty cover for added peace-of-mind.

ActivCare Standard warranty accompanies all products shipped from Promethean.

ActivCare Plus offers a wide range of purchasable premium warranty extensions and enhancements.

  • Quicker hardware repairs and replacements.

  • Extended warranty coverage.

  • Free telephone* and email support (*selected countries).

  • Ability to purchase Advanced Replacement and On-Site Support.