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Welcome to Promethean Support

What’s New at Promethean Support

  • Are you up to date? The latest version of ActivDriver is 5.18.12. You do not need to uninstall any previous versions of ActivDriver before installing this update. This version includes support for ActivPanel Elements Series and Ubuntu 18.04.

  • ActivConnect OPS-G software update 2.3.0.76 released 22 May 2019, designed for use with ActivPanel Elements Series only. This version includes integration with ActivPanel Elements Series. To download the update, please refer to article 1753.

  • ActivConnect OPS-G software version 2.3, released 19 December 2018. This version includes three new apps (Spinner, Timer and Annotate). Please visit the Community to read the release notes.

  • ActivInspire v2.14 released 17 September 2018. Please visit the Community to read the release notes.

Promethean ActivCare

Comprehensive warranty cover for added peace-of-mind.

ActivCare Standard warranty accompanies all products shipped from Promethean.

ActivCare Plus offers a wide range of purchasable premium warranty extensions and enhancements.

  • Quicker hardware repairs and replacements.

  • Extended warranty coverage.

  • Free telephone* and email support (*selected countries).

  • Ability to purchase Advanced Replacement and On-Site Support.