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Welcome to Promethean Support

What’s New at Promethean Support

  • Are you up to date? The latest version of ActivDriver is 5.17.13. You do not need to uninstall any previous versions of ActivDriver before installing this update.

  • ClassFlow v6.6 released globally 15 February 2019. This version includes bug fixes and improvements to lesson printing. Please visit the Community to read the release notes.

  • ActivConnect G software version 2.3, released 19 December 2018. This version includes three new apps (Spinner, Timer and Annotate). Please visit the Community to read the release notes.

  • ActivConnect OPS-G software version 2.3, released 19 December 2018. This version includes three new apps (Spinner, Timer and Annotate). Please visit the Community to read the release notes.

  • ActivInspire v2.14 released 17 September 2018. Please visit the Community to read the release notes.

Promethean ActivCare

Comprehensive warranty cover for added peace-of-mind.

ActivCare Standard warranty accompanies all products shipped from Promethean.

ActivCare Plus offers a wide range of purchasable premium warranty extensions and enhancements.

  • Quicker hardware repairs and replacements.

  • Extended warranty coverage.

  • Free telephone* and email support (*selected countries).

  • Ability to purchase Advanced Replacement and On-Site Support.