It may be necessary to whitelist the following URLs:

•    https://otaupdate.prometheanworld.com 
•    cdn-otaupdate.prometheanworld.com


The ActivConnect G-Series software can be updated in two ways:

Automatically

If your Ethernet or Wi-Fi is enabled and connected, you will be notified if there is an update available on the device is powered on.

Manually

Tap the setting icon in the bottom left corner.

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Tap the gear icon.

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Tap Update.

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Tap Online update.

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Your device will reboot once the update has been installed.