Please call the appropriate Promethean Technical Customer Support telephone number, which will depend on whether your product has been registered, and the location from which you are calling.
There is no charge for calls relating to registered products, and the telephone numbers can be found on your warranty certificate or ActivCare Plus warranty pack. Customers incur charges for calls relating to non-registered products, and the telephone numbers can be found on our Contact page.
Promethean Technical Customer Support will advise you on the available options according to your product’s warranty.
Please see the Warranty at a Glance Matrix for more information.