Return for Repair is a warranty service offered to you as part of Promethean’s ActivCare Standard Warranty.

Once the product is declared faulty by Promethean Technical Customer Support, the faulty product must be returned (at the customer’s expense) to Promethean.

Following receipt, inspection and approval by Promethean, the product will either be repaired or replaced at the discretion of Promethean, and the replacement product will be sent to the customer at Promethean’s expense.