Return for Repair is a warranty service offered to you as part of Promethean’s ActivCare Standard and ActivCare Plus warranties. Following a diagnostics call with Promethean Technical Customer Support, and once the product is declared faulty, you will be asked to return the faulty part or product to Promethean. We will ship a replacement part within one week* of receiving the faulty one.

Please see the Warranty Terms & Conditions on our Promethean World ActivCare page for further details.

*Subject to geographical location, product availability and courier capability.