There are three versions of ActivBoard Touch: 2 Touch, 6 Touch and 10 Touch. Locate your ActivBoard Touch documentation or product code to check which version you are using. If you are unsure, please contact Promethean Technical Customer Support with your ActivBoard serial number.
The ActivBoard digital pen is compatible with ActivBoard 6 Touch as follows:
78” ActivBoard Touch with serial number C1408140141 onwards
88” ActivBoard Touch with serial number C1408010148 onwards
If your ActivBoard 6 Touch serial number precedes this series, it is not compatible with the digital pen. The digital pen is not compatible with ActivBoard 2 Touch.
A small number of compatible ActivBoard 6 Touch may require an upgrade to ensure full functionality. Please see article 1157 for upgrade information.