Sometimes when you launch a piece of our software a pop up message will tell you that the product only supports small fonts. The program will then close. There are 2 fixes for this.
1. Update to a recent release of the software by downloading the update from the Promethean website. In Activstudio 2 for example this was fixed in version 2.5.34.
2. a. Right click a blank area of your desktop and choose Properties from the menu.
b. Enter the Settings tab and click on Advanced.
c. In the Advanced tab, choose a font size of Normal (96DPI) from the drop down list in the Display section of the General tab. Click Apply. Close down these windows then retry running your software.
Since December 2011 we no longer provide support for ActivPrimary or ActivStudio.