A firmware upgrade is available for the ActivBoard 500 Series that is designed to enhance the user experience. Firmware upgrades should be carried out using a computer that is connected directly to the interactive display device, bypassing any connection plates or wall boxes, using a 3m USB cable.

In order to upgrade the ActivBoard firmware, open the ActivManager Control Panel from your system tray or taskbar. Highlight the ActivBoard and click Upgrade.

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Select Internet then click Load. ActivManager will contact our servers to download the firmware upgrade data.

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Click Yes when prompted.

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The Promethean flame on your ActivBoard will flash magenta until the upgrade is complete. When you see this message, click OK.

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Once the upgrade is complete, the Promethean flame will flash green until you tap your ActivPen on the ActivBoard surface. Do not operate the ActivBoard with your finger until the Promethean flame stops flashing.

To enhance your user experience, please ensure you are using the latest version of ActivInspire. Please consult article 1020 for further information on how to update your software.