1584 | Promethean Support

1584 – Where do I find the firmware version?

Applicable to:

  • ActivDriver

    ActivDriver

  • ActivHub

    ActivHub

  • ActivPanel

    ActivPanel

  • Interactive Whiteboards

    Interactive Whiteboards

ActivPanel Elements Series

  • Open the Unified Menu and tap on the Locker icon on the dock to display your apps
  • Tap the Update app
  • The firmware version is displayed on this screen

All other hardware

Locate the ActivManager icon in your system tray or taskbar.
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Click on the icon and select Control Panel.
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The firmware version can be found on the Hardware tab in the Firmware column.
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To obtain the mainboard firmware version for your ActivPanel, please see article 1627.

If you still need technical support, please contact us.