1471 - Promethean ActivOffice prevents uninstall | Promethean Support

1471 – I am having a problem uninstalling Camtasia, Mouse Mischief or PPTPlex

Applicable to:

  • Promethean ActivOffice

    Promethean ActivOffice

If you have problems uninstalling Camtasia, Mouse Mischief or PPTPlex after Promethean ActivOffice has been installed, please disable the Promethean ActivOffice plug-in in Microsoft PowerPoint then proceed to uninstall Camtasia, Mouse Mischief or PPTPlex.

After Camtasia, Mouse Mischief or PPTPlex has been uninstalled, re-enable the Promethean ActivOffice plug-in in PowerPoint.

If you still need technical support, please contact us.